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Free help desk system
LBE Free Helpdesk 2.5
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
- License: Freeware
- Language: English
- Release: 1999-01-01
- Size: 2 Mb
- Cost: Free
The Help Desk Toolkit 2.5
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
- License: Shareware
- Language: English
- Release: 2006-06-20
- Size: 4 Mb
- Cost: 199.00 $
Polar Help Desk Free 4.1
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
- License: Freeware
- Language: English
- Release: 2007-02-19
- Size: 9 Mb
- Cost: Free
Web Help Desk - Windows Server Install 8.4.6.10
Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
- License: Shareware
- Language: English
- Release: 2008-06-04
- Size: 76 Mb
- Cost: Free
SRM Help Desk 2005 1.0
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.
- License: Shareware
- Language: English
- Release: 2005-09-06
- Size: 9 Mb
- Cost: 479.00 $
Super Suite 3.0.11.5
Super Suite is the comprehensive systems management solution for IT professionals. Super Suite is a set of three powerful tools that are designed to work together. Network Auditor gives you the power to audit the machines on your network, from your desk. Network Inventory Manager gives you control over your time, servicing and software licensing. Using Report Forge, build sophisticated custom reports, in seconds.
- License: Shareware
- Language: English
- Release: 2003-03-15
- Size: 151 Kb
- Cost: 1245.00 $
Set Point 1.4.04
Set Point will automatically set System Restore Points for Windows ME and Windows XP. You will never have to remember to set a current restore point again. If you do not know how to, Set Point does. Simply set the number of days apart, and the time you want System Restore Points made. You can even set it for how many minutes after bootup. Set Point will do the rest. You will never be left without a current restore point.
- License: Shareware
- Language: English
- Release: 2005-12-08
- Size: 1 Mb
- Cost: 15.00 $
BridgeTrak Help Desk Software 8.0 Build 177
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
- License: Demo
- Language: English
- Release: 2008-05-13
- Size: 54 Mb
- Cost: 995.00 $
Public Folder HelpDesk for Outlook 10.0
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
- License: Shareware
- Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
- Release: 2008-09-16
- Size: 8 Mb
- Cost: 990.00 $
HelpBox 3.6
HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.
- License: Shareware
- Language: English
- Release: 2007-04-12
- Size: 62 Mb
- Cost: 695.00 $
Adventnet ManageEngine ServiceDesk Plus 7.0
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
- License: Freeware
- Language: English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese
- Release: 2006-09-15
- Size: 36 Mb
- Cost: Free
Help Desk for IIS 2.1
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.
- License: Shareware
- Language: English
- Release: 2006-08-02
- Size: 4 Mb
- Cost: 199.00 $
IPI.MANAGER 6.05
IPI.MANAGER™ assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Using such a program is currently the only way for a company to manage tasks being executed. No other form of assigning tasks (orally, by e-mail, or in written form) allows top managers to view a ‘slice’ of all the tasks and activities in progress at any particular moment in time.
- License: Demo
- Language: English
- Release: 2006-12-20
- Size: 1 Mb
- Cost: 599.95 $
SysAid Help Desk and Inventory 4.0.3
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid <a href="http://www.ilient.com">Help Desk Software</a> provides details on each machine (its hardware, software, history, and more), and lets you remote control it. SysAid also provides help desk.
- License: Freeware
- Language: English
- Release: 2006-09-21
- Size: 0 B
- Cost: Free
IPI.HELPDESK 6.05.demo
Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.
- License: Demo
- Language: English
- Release: 2006-12-20
- Size: 1 Mb
- Cost: 99.95 $
HSLAB Sys Monitor Free 2.0.6
HSLAB Sys Monitor is a real-time monitoring and statistics tool that allows you to keep an eye on a specific system performance value. You can choose from CPU, memory, network connections, network traffic, disk space, connected users and more. You can only monitor one of these values at a time, but easily switch between them as needed. The small display can be placed anywhere on your screen and takes up very little desktop space.
- License: Shareware
- Language: English
- Release: 2008-02-08
- Size: 2 Mb
- Cost: Free
Sinergia Help Desk 0.4.2
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management. Sinergia's business logic is implemented using Windows Workflow Foundation.
- License: Freeware
- Language: English
- Release: 2007-04-08
- Size: 4 Mb
- Cost: Free
Cool Desk 3.87
Cool Desk is a virtual desktop manager. Ever wish to have several screens on your computer? Cool Desk creates up to 9 virtual desktops and allows you to have different windows in each of them. The desktop manager window has a skinnable interface and allows you to switch from one desktop to another with a single mouse click.
- License: Shareware
- Language: English, Dutch, French, German, Italian, Spanish
- Release: 2003-01-03
- Size: 1 Mb
- Cost: 24.95 $
Software Planner 7.8
Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based.
- License: Commercial
- Language: English
- Release: 2006-09-01
- Size: 474 Kb
- Cost: 35.00 $
Instant Knowledge Base 1.0
Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
- License: Shareware
- Language: English
- Release: 2008-03-16
- Size: 55 Mb
- Cost: 29.99 $
Desk Doctor Low Resolution 1.1.9.Win
Desk Doctor gives you a new way to prevent and rehabilitate RSI at your desk. You avoid the chronic illnesses, such as carpal tunnel syndrome and tendonitis, which are now workplace epidemics. Desk Doctor detects and rehabilitates problems even before you feel them. First the program guides you through on-screen medical tests. Then Desk Doctor uses its built-in reasoning to compile the optimum video-guided exercise program to keep you healthy.
- License:
- Language: English
- Release: 2007-02-03
- Size: 22 Mb
- Cost: 129.00 $